Terms of Service
Last updated 22 August 2026
This is a working draft, not legal advice. It was written from what the software actually does — the data list comes from the database schema and every third party named is one the code really calls. Have a lawyer review it before relying on it commercially, and fill in the ABN and contact address marked [to confirm].
1.Who these terms are between
These terms are between you and Bright Lotus Ventures Pty Ltd (“we”, “us”), Queensland, Australia. They apply when you use Venture Command (“the platform”). If you are using it on behalf of a company, you confirm you are allowed to accept these terms for that company.
Access is by invitation. There is no public sign-up, and an account exists only because a workspace owner created or invited it.
2.Your account and your people
You are responsible for what happens under your account and for the people you invite. Roles determine what someone can see and do, and access can be limited to specific ventures. Review that regularly — an invitation grants real access to real financial records.
Keep your password to yourself. Tell us promptly if you think an account has been compromised.
3.Your data stays yours
You own everything you put into the platform. We claim no ownership of your business records, documents, contacts or correspondence. We use them only to run the service for you — to display them, sync them, back them up, and process them through the features you use.
We do not sell your data, and we do not use it to train AI models. How it is handled in detail is in the Privacy Policy.
4.Connected accounts
The platform can connect to services you already use — accounting, email, code hosting, payments, CRM and others. When you connect one, you authorise us to access it on your behalf, within the permissions that service grants.
Two things follow from that, and both matter:
- You must have the right to connect that account. Do not connect an account you are not authorised to use.
- Disconnecting is always available. Where the provider supports it, disconnecting also withdraws our access at their end — which in some cases withdraws the whole authorisation, including for other tools using the same grant. The app warns you before it does this.
5.The AI features, and their limits
The platform includes assistants that summarise, draft, rank and answer questions across your data. Understand three things about them:
- A person always decides. The assistants draft emails; a human clicks send. Actions that reach outside the platform are gated behind a switch that is off by default.
- Figures come from your records, not from the model. Where a number is shown, it is calculated from your data. Where there is no source, the platform says so rather than showing a zero. But AI-written prose can still be wrong, and you should check anything you are about to act on.
- It is not professional advice. Nothing the platform produces is legal, financial, tax or accounting advice, however confident it sounds.
6.Acceptable use
You agree not to:
- break the law, or use the platform to help someone else do so;
- upload material you have no right to hold or share;
- attempt to access another workspace’s data, probe our security, or work around the access limits placed on your account;
- resell or white-label the platform without our written agreement;
- use it to send unsolicited bulk email, or in a way that puts our providers’ accounts at risk.
7.Availability
We aim to keep the platform running and we watch it closely, but we do not promise uninterrupted availability. It depends on services we do not control — hosting, the database, AI providers and every service you connect. Any of those can be slow, rate-limit us, or go down.
Where a feature depends on something that is not available, the platform is built to say so rather than to show a plausible-looking result. That is deliberate.
8.Fees
| Plan | What applies |
|---|---|
| Starter | No fee. Limits on ventures, members and storage apply. |
| Paid plans | Billed monthly in advance through Stripe. Fees are non-refundable except where the law requires otherwise, or where we agree. |
| Changes | We will tell you before a price change takes effect, and you may cancel rather than accept it. |
Some features call third-party services that charge us — AI providers in particular. Heavy use may be rate-limited or, with notice, charged for.
9.Ending it
You can stop using the platform at any time and ask us to delete your workspace. We may suspend or end access if these terms are seriously or repeatedly broken, or if we are required to.
Export your data before you go. We will help if you ask, but we are not obliged to keep it indefinitely after a workspace is closed.
10.Liability
Nothing here excludes rights you have under the Australian Consumer Law that cannot be excluded. Subject to that: the platform is provided as it is; we are not liable for indirect or consequential loss, lost profits, or lost data beyond our reasonable control; and our total liability in any twelve-month period is limited to the fees you paid us in that period.
Said plainly: this is a tool for running a business, not a guarantee about how that business turns out.
11.Changes to these terms
We may update these terms. If a change materially affects you we will say so in the app before it takes effect, rather than quietly changing the date at the top. Continuing to use the platform after that means you accept the change.
12.Governing law
These terms are governed by the laws of Queensland, Australia, and the courts of Queensland have jurisdiction.
99.Contact
Questions about this document, a request to access or correct your information, or a complaint:
Bright Lotus Ventures Pty Ltd
ABN [to confirm]
Queensland, Australia [address to confirm]
admin@brightlotusventures.com
If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner.